Privacy Policy
Privacy Policy
Last updated: 1 July 2026
1. Information we collect
- Name, phone number, and hostel/department (optional)
- Delivery address and GPS location, used to check delivery eligibility
- Order history and cart contents
- Files you upload for printing (documents/images)
- Payment details are collected and processed directly by Razorpay โ CampusKart does not store your card, UPI or bank details
2. How we use your information
- To create and fulfil your orders and print jobs
- To verify your delivery address is within a shop's delivery radius
- To send OTPs for login, via our SMS provider
- To share necessary order details with the shop and delivery partner assigned to your order
- To provide support and respond to tickets you raise
3. Who we share data with
- Razorpay โ to process payments
- Our SMS provider โ to deliver OTP login codes
- The campus shop you order from and the delivery partner assigned to your order โ limited to what is needed to prepare and deliver that order (name, phone, address, order contents)
Past/completed deliveries are shown to delivery partners without your name or phone number โ only order ID, date, item count and status are retained in their history view.
4. Uploaded files retention
Files uploaded for printing are stored only as long as needed to fulfil the print job and are automatically deleted from storage 7 days after the linked order is marked delivered.
5. Data storage & security
Data is stored with our infrastructure provider using industry-standard access controls and encryption in transit. We restrict access to personal data to what each role (student, shop admin, delivery partner) needs to perform its function.
6. Your rights
You can request access to, correction of, or deletion of your personal data by contacting us using the details on our About & Contact page.
7. Grievance officer
In accordance with applicable Indian data protection rules, grievances relating to this policy may be addressed to:
Name: [Grievance Officer Name]
Email: [Grievance Officer Email]
8. Changes to this policy
We may update this policy periodically. Material changes will be reflected on this page with an updated "Last updated" date.